Acceptance of Terms

By opting in to receive text messages from Coastal Pharmacy & Wellness, you agree to these SMS Terms of Service and consent to receive recurring automated promotional and informational text messages to the mobile number you provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies. In general, these are the main situations when texting occurs between you and Coastal:

Loyalty Members may receive up to two promotional messages per month.
In conversations with Coastal staff, you will only receive replies to messages that you initiate.
For prescriptions, you will receive notices regarding the status of your prescriptions.

Contact Form SMS Replies

When you provide your phone number through our Contact Us form and request a text reply:

You may receive a one-time SMS message or phone call in direct response to your inquiry.
These messages are not automated marketing messages and are not recurring.
Message & data rates may apply.
Reply HELP for assistance or STOP to cancel further replies.
Consent is not a condition of purchase.

Loyalty Program & Promotional SMS Messages

When you opt in to our loyalty program, promotions, or other SMS subscription services:

You agree to receive recurring automated text messages from Coastal Pharmacy & Wellness at the number you provided.
Message frequency varies depending on your subscription (e.g., promotions, prescription alerts, or other updates).
Message & data rates may apply.
Reply HELP for help or STOP to cancel.
Consent is not a condition of purchase.

Message & Data Rates

Message and data rates may apply for any messages sent to you from us and for messages sent to us from you.

Opt-Out Instructions

You can cancel SMS messages at any time by texting STOP to (207) 899-0886. After you send the SMS message STOP, we will send you a confirmation SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you would like to join again, please sign up as you did the first time, or call us at (207) 899-0886, and we will resume sending SMS messages to you.

Help Instructions

If you are experiencing issues with the SMS program, reply with the keyword HELP for more assistance, or you can get help directly by calling us at (207) 899-0886 or emailing [email protected].

Limitation of Liability

Coastal Pharmacy & Wellness is not liable for delayed or undelivered messages. Wireless carriers are not liable for delayed or undelivered messages.

Amendment of Terms

We may modify or update these SMS Terms of Service at any time. Changes will be effective immediately upon posting to our website.

SMS Privacy Policy

Information Collection

We collect the information you provide directly to us when you opt into our SMS service, such as your mobile phone number.

Use of Information

We use this information solely to send SMS messages and for related internal purposes such as analytics.

Information Sharing

We will not share or sell your information to third parties, except as required by law.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

Access to Your Information

You may request access to or deletion of your personal information at any time by contacting us.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website.

Contact Us

If you have questions regarding this Privacy Policy or our SMS Terms of Service, contact us at:
📞 (207) 899-0886
📧 [email protected]