Products must be returned — with receipt*— within 30 days of purchase, unopened, and in resalable condition.
Temperature sensitive products cannot be returned.
Special order items cannot be returned.
Acceptable reasons for product return include:
- Compromised quality seal
- Obvious spoilage of contents
- Product was expired/short-dated at time of purchase
Pharmacies are prohibited from accepting returns of prescription medications once they have left the premises except in the event of a prescription error, in which case the customer will be issued a full refund.
Perishable items purchased in the café are not returnable unless a quality issue has been identified.
*COASTAL COMMUNITY MEMBERS: Your history can be retrieved for the previous 30 days.